Order & Inventory Management System
An omni-channel order and inventory management system with integrated payments, demand forecasting, and AI-driven stock optimization.
The Challenge
A multi-channel retail distributor needed to unify product catalogs, vendor management, and order-to-dispatch workflows across online and offline channels -while integrating UPI payments and gaining AI-powered demand visibility.
What We Built
An omni-channel order and inventory management system with integrated payments, demand forecasting, and AI-driven stock optimization.
Core Platform
- Product and vendor catalog management for omni-channel
- Order-to-dispatch workflow with multi-level approvals
- UPI payment integration for settlements and ledger tracking
- Warehouse and inventory tracking with stock transfers
- Returns and refund management with automated credit notes
AI & Agentic Capabilities
- Biz for demand forecasting and reorder optimization
- Anomaly detection for supply chain and order disruptions
- LLM sales dashboards with insights on margins and trends
- AI-powered vendor scoring and procurement recommendations
- Smart bundling suggestions based on purchase pattern analysis
Impact & Results
Unified inventory visibility across all sales channels
Reduced stockouts and overstock via AI reorder predictions
Streamlined payment reconciliation with integrated UPI
Faster order fulfillment with automated dispatch workflows
Decreased return processing time by 60% with automated flows
Key Features
Vendor portal, order dashboard, and mobile catalog app
UPI payment gateway with ledger reconciliation
Demand forecasting module with reorder alerts
Inventory reports with stock movement analytics
Returns management module with credit note generation